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How do I change my legal and/or mailing address?

For security purposes, address changes must be requested through the Arta app.

  1. Log in to the Arta app.
  2. Send us the request through the in-app chat to update your legal and/or mailing address.
  3. Upload proof of address in the app by clicking on Family Office name → Important Documents → Upload Documents. Upload an acceptable document that
    1. Is in your name, and
    2. Is dated within the last three months (e.g., bank/brokerage statement, utility bill, telco bill, or tenancy agreement).
    3. The Membership team will review your request and follow up if anything else is needed.

If you need additional help, please do not hesitate to email to membership@artafinance.com