General ACATS Principles (for ALL institutions)

Eligibility Requirements

Holdings must be in a brokerage account to be eligible for transfer. Shares held in an employer-sponsored account typically cannot be transferred directly via ACATS. If your shares are currently held in such an account, you should first move them to a brokerage account before beginning the ACATS process.

How to Initiate an ACATS Transfer

• Most transfers: Please initiate your ACATS request directly through the Arta app.

  • Click on Portfolio.

  • Click on Add Funds.

  • Click on Transfer Securities.

  • Follow the instructions.

• Exceptions: If your holdings are in an employer-sponsored account, or if you need to select specific tax lots for a partial transfer, you should initiate the ACATS transfer with your sending broker instead.

Partial Transfers and Fractional Shares

• If you are completing a partial transfer and want to choose specific tax lots, this must be done through your sending broker.

• Fractional shares are often not eligible for transfer. Please check your sending broker’s website for details on how they handle fractional shares.

General Instructions for Transfers to Arta (Pershing)

When asked for receiving firm details by your sending broker, please use the following:

• Receiving firm: Pershing LLC

• Receiving firm address: One Pershing Plaza, Jersey City, NJ, 07399

• Receiving firm DTC: 0443

• Name on account: Refer to the name on your Pershing statement. To locate:

  1. Click your Family Office name from the home screen.

  2. Go to Important Documents → Account Statements.

• Account number: Found on your Pershing statement (likely starts with “ASD”).

• Account type: From the app, click your Family Office name → Account Information. Scroll down to Identity and look for Account Type.

• Phone number: (877) 870-7230

Need Help?

Still have questions or want assistance with your ACATS transfer? We’re here to help. Please email us at membership@artafinance.com.